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Carole A. Stockmeier, MHA, CQM is the Practice
Director of Healthcare Performance Improvement and provides consulting in human performance improvement. She also serves as the Director of Safety & Performance Excellence at founding partner Sentara Healthcare where she guides senior and operational leaders in the implementation of techniques and strategies for human error prevention and high-reliability performance. She provided operational leadership for Sentara’s patient safety initiatives, with outcomes recognized by award of the American Hospital Association 2004 Quest for Quality Award and the 2005 John M. Eisenberg Award for Patient Safety and Quality from the JCAHO and the National Quality Forum. Joining Sentara in 1994, she has over 12 years experience in clinical and non-clinical operations leadership. Prior to joining Sentara, she worked for the Virginia Hospital & Healthcare Association. She holds a master’s degree in health administration and a bachelor’s of science degree in public health and is a Certified Quality Manager by the American Society for Quality (ASQ).

 

Healthcare Performance Improvement - 6015 Poplar Hall Drive, Suite 200 - Norfolk, VA 23502 757-455-7474