| Carole
A. Stockmeier,
MHA, CQM is
the Practice
Director
of Healthcare Performance
Improvement and provides consulting in human performance improvement.
She also serves as the Director of Safety & Performance
Excellence at founding partner Sentara Healthcare where she
guides senior and operational leaders in the implementation
of techniques and strategies for human error prevention and
high-reliability performance. She provided operational leadership
for Sentara’s patient safety initiatives, with outcomes recognized
by award of the American Hospital Association 2004 Quest for
Quality Award and the 2005 John M. Eisenberg Award for Patient
Safety and Quality from the JCAHO and the National Quality Forum.
Joining Sentara in 1994, she has over 12 years experience in
clinical and non-clinical operations leadership. Prior to joining
Sentara, she worked for the Virginia Hospital & Healthcare
Association. She holds a master’s degree in health administration
and a bachelor’s of science degree in public health and is a
Certified Quality Manager by the American Society for Quality
(ASQ).
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