 |
Our Vision, Mission, and Values
The
ONE Vision: The
ZERO Mission: Our
Values: |
About HPI
Optimizing
performance requires more than just good process design. It requires
knowledge of how the human interacts with the work process and
an understanding of the drivers of human behavior accountability
so that consistent human performance within the work process can
be achieved |
Who is HPI?
 |
Healthcare Performance Improvement provides organizations with a method to improving patient safety through a focus on human performance culture. |
|
Our approach gets results. Clients have realized significant reduction in patient events of harm and simultaneously have seen a reduction in liability claims and an improvement in clinical quality indicators. |
|
The HPI approach has been successfully applied in hospitals, long term care facilities, medical group practices, and home health services. |
What Differentiates Us
|
We position patient safety as a core value and a foundation for realizing improvements in quality, satisfaction, and financial performance. |
|
Our approach reflects an understanding that optimizing reliability requires a concurrent focus on process design and human behavior accountability. |
|
Our interventions are diagnostic-based and reflect an understanding of the unique cause-and-effect relationships found within the organization. |
|
Our methods are evidence-based, reflecting best practices of high-reliability organizations and high-risk industries such as nuclear power, aviation, and manufacturing. |
Healthcare
Performance Improvement - 6015 Poplar Hall Drive, Suite 200 - Norfolk,
VA 23502 757-455-7474