Carole
A. Stockmeier, MHA, CMQ/OE is
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the Practice Director
of Healthcare Performance Improvement and provides consulting in human performance
improvement. She also serves as the Director of Safety & Performance
Excellence at founding partner Sentara Healthcare where she guides senior
and operational leaders in the implementation of techniques and strategies
for human error prevention and high-reliability performance. She provided
operational leadership for Sentara’s patient safety initiatives, with
outcomes recognized by award of the American Hospital Association 2004 Quest
for Quality Award and the 2005 John M. Eisenberg Award for Patient Safety
and Quality from the JCAHO and the National Quality Forum. Joining Sentara
in 1994, she has over 12 years experience in clinical and non-clinical operations
leadership. Prior to joining Sentara, she worked for the Virginia Hospital
& Healthcare Association. She holds a master’s degree in health
administration and a bachelor’s of science degree in public health
and is a Certified Manager of Quality and Organizational Effectiveness by the American Society for Quality (ASQ).
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